Print
Save as PDF
Email Friend

Morton's Steakhouse; the greatest customer service story ever told...?

Home | Blog | Morton's Steakhouse the greatest customer service story ever told

This was a great move from Morton’s Steakhouse and possibly one of the best customer service stories ever told

when one of their regular customers jokingly tweeted “Hey @Mortons – can you meet me at Newark airport with a porterhouse when I land in two hours? K, Thanks. :)” after a long day with no dinner, they only went and did it!A great Customer Relationship Management tie in with social media which resulted in huge positive word of mouth and amplification, see the full story here..

The Greatest Customer Service Story Ever Told, Starring Morton's Steakhouse >>

TK Maxx

Giant Shopping lands in Glasgow

TK Maxx
Kommando have created an experiential campaign for TK Maxx to launch their latest flagship superstore.

Drama And Surprise

TV Channel Launch causes drama and surprise

Drama And Surprise
To launch their new TV channel, TNT placed a large red push button on a quiet square in a Belgium town. Next to the button was an invitation: "Push to add drama."

A Beginner’s Guide

The value of experiential marketing

A Beginner’s Guide
Human experience drives progression. Experience is the basis of human existence and, as such, is an incredibly powerful marketing tool.